Communicate directly at FASS

Online customer service at FASS.se provides an entirely new opportunity for pharmaceutical companies to communicate with prescribers. The service is simple to use, and getting started is easy. Everything is prepared so your customers can get quick answers to questions about your companies medications, product applications, and the information at FASS.se.

The “Health Solutions Online Customer Service” function has been developed in collaboration with the Swedish Association of the Pharmaceutical Industry (LIF) and FASS. The service is 100% integrated and adapted for one-on-one chat with FASS.se visitors and pharmaceutical companies. Online customer service is accessible from selected pages at FASS.se, and the chat function is available for prescribers, other healthcare personnel, and patients.

Online customer service from Health Solutions can also be used on company home pages, product and campaign pages. This is a cost-effective option for interacting with customers visting your information pages on the Internet.