One of our biggest strengths is that we have the technical platform RealQ to start from when we set up a new diagnose or work with when we maintain and modify current applications.
Health Solutions has been involved in building digital systems for quality assurance since the company started in 2000. Until 2003, our typical assignment was to build a supporting system or a quality program for a specific clinic that would use it for a predefined, finite time. At that stage, the company employed several programmers and every project was developed from scratch.
In 2003 we were commissioned to build a patient management tool for HIV for two of the largest HIV clinics in Sweden. Once created, this new system (InfCare HIV) became the blueprint for the RealQ concept. During the planning phase of the HIV project we took two decisions that now make up the foundation of our development philosophy:
1. Start with the needs of healthcare professionals
Our theory was that if a patient management tool could be created in such a way that it became essential to daily care, it would be used every day for every patient, which in time would populate the system with sufficient data to establish a national quality registry. One rationale for this was that this would simultaneously generate an up-to-date R&D database.
2. Give feedback in real time
In traditional registries, data is collected over time and reports are generated at certain time intervals. We believed (and still do) that a large proportion of the data that is normally published in reports could be generated in real time. A physician, nurse or manager who works in one of our systems should be able to access patient data as well as the clinic’s key performance indicators in real time.
InfCare HIV was launched in 2004, and we soon realised that the concept could be applied in other therapy areas. To facilitate building systems for these new therapy areas, we decided to create a technical platform that could be used to easily create patient management tools for specific therapy areas. In 2007 we launched this platform, RealQ, and converted our previous installations.
To give you an idea about what RealQ is, we can compare it with PowerPoint. You do not have to be an art director to make presentations in PowerPoint; the programme assists and guides the user and the end result is functional and smart-looking presentations. In the same way you do not need any programming skills to create patient management tools, decision support tools or quality registries in RealQ.